Front Of House Staff

Resume Education Examples & Samples

Summaries Objectives Skills Work Experience Education Interests

Overview of Front Of House Staff

Front of House Staff, also known as FOH, are the individuals who interact directly with customers in various hospitality settings such as restaurants, hotels, and entertainment venues. Their primary role is to ensure that customers have a positive experience by providing excellent customer service. This involves tasks such as greeting customers, taking orders, serving food and drinks, and handling payments. Front of House Staff are often the face of the establishment, and their demeanor and professionalism can significantly impact the customer's perception of the business.
Front of House Staff must be able to work well under pressure, as they often deal with high volumes of customers in a fast-paced environment. They must also possess strong communication skills, as they need to effectively communicate with both customers and back-of-house staff. Additionally, Front of House Staff must be knowledgeable about the menu and any special promotions or events happening at the establishment. Overall, the role of Front of House Staff is crucial to the success of any hospitality business.

About Front Of House Staff Resume

A Front of House Staff resume should highlight the candidate's customer service skills, as well as any relevant experience in the hospitality industry. It is important to include specific examples of how the candidate has provided excellent customer service in previous roles, as well as any awards or recognition they have received for their work. The resume should also emphasize the candidate's ability to work well under pressure and their strong communication skills.
In addition to customer service experience, a Front of House Staff resume should also highlight any relevant skills such as cash handling, food and beverage service, and knowledge of point-of-sale systems. The resume should be well-organized and easy to read, with clear headings and bullet points to make it easy for potential employers to quickly identify the candidate's qualifications. Overall, a strong Front of House Staff resume should demonstrate the candidate's ability to provide excellent customer service and contribute to the success of the establishment.

Introduction to Front Of House Staff Resume Education

When it comes to education on a Front of House Staff resume, it is important to include any relevant training or certifications that demonstrate the candidate's knowledge and skills in the hospitality industry. This could include certifications in food safety, alcohol service, or customer service training. Additionally, any relevant coursework or degrees in hospitality management or a related field should be included on the resume.
While formal education is not always required for Front of House Staff positions, it can be a valuable asset to have on a resume. Employers may look for candidates with a strong educational background in hospitality or a related field, as this can indicate a deeper understanding of the industry and a commitment to professional development. Overall, including relevant education and training on a Front of House Staff resume can help to demonstrate the candidate's qualifications and set them apart from other applicants.

Examples & Samples of Front Of House Staff Resume Education

Senior

Certification in Time Management

Earned a certification in time management from QRS Institute, which has improved my ability to manage time effectively and prioritize tasks.

Senior

Certification in Customer Service

Obtained a certification in customer service from GHI Institute, which equipped me with advanced techniques for handling customer inquiries and complaints.

Experienced